Solution Showcases
Real-World Integration Solutions
ServiceNow to Zendesk Integration
Disconnected support systems creating information silos Solution: Custom integration using Azure Power Automate and API Management Approach:
- API-driven connectivity between platforms
- Automated ticket synchronization
- Real-time status updates across systems
- Unified reporting dashboard
Salesforce Enhancement Project
Limited visibility between sales and service teams Solution: Extended Salesforce functionality with custom API integrations Approach:
- Custom API development to connect disparate systems
- Streamlined data flow between platforms
- Automated workflow triggers based on data changes
- Enhanced reporting capabilities
API Management Framework
Inconsistent API governance and monitoring Solution: Comprehensive API management implementation Approach:
- Centralized API gateway configuration
- Standardized security and authentication
- Performance monitoring and analytics
- Developer portal with documentation
OCR Automation Solution
Manual processing of high-volume documents creating bottlenecks Solution: Intelligent OCR system with automated data extraction and validation Approach:
- Document classification and routing
- Multi-format OCR processing
- Data extraction with validation rules
- Integration with business systems
- Automated exception handling